FAQ

1. Can we do 6/8/10 activities each? No, it is 6/8/10 rides to share between your family. (i.e. Swoop with 3 people equals 3 rides used on your pass).
2. Am I eligible for the family passes? Minimum: 1 Adult and 1 Child or 2 Adults and up to 4 Children.
3. Can just the kids do the rides? No, 1 Adult has to complete at least one ride.
4. If we run out of rides and want to do more, how much extra is it? The additional charge is based on the upgrade amount to the next package. However if you have purchase a Family Share 10 pass the cost for adding on additional rides in only $25.00.
5. Can I do a bungy? Yes you can, but will use up 4 rides of your pass. You can only do 1 bungy per family package.
6. Can I use this pass for a group of adults? No. This pass is designed for parents with children not a group of adults. 
7. Can I use this pass for an educational or corporate group? No. Please contact us directly for group booking rates.
8. What age do you class as a child?  17yrs and under.
9. What are the age/height/weight restrictions?
   • Swoop:  Minimum height of 1 metre, maximum weight 3 tonne
   • Freefall Xtreme:  Minimum weight 25kg, maximum weight 150kg
   • Agrojet: Minimum height of 1 meter
   • Shweeb Racer:  Minimum height of 1.3 metres and maximum of 2 metres
   • Rotorua Bungy:  Minimum weight of 35 kgs and minimum age of 10 years.  Under 15yrs require parental consent
10. If I’m too scared to do one specific ride can I change it for a another ride. Yes. You choose the rides that appeal to you. You can double up on a specific ride if its your favorite as long as you only complete the maximum number of rides your pass permits.